Welcome to SMARTERONE.PH!
SECTION 1: INFORMATION AND PERSONAL DATA COLLECTED
We collect the following information about you when you register for an account, purchase/order our on-line courses and/or our services, enroll in our courses, and when you transact with us regarding our courses and services:
- Last Name
- First Name
- Middle Name
- E-mail Address
- Contact Information
- Billing Address (Complete Address)
- Professional Information (which includes Profession, PRC ID/Registration Number, Tax Identification Number, Validity of License, and Date of Initial Registration)
Our website also automatically tracks information related to, but not limited to, internet protocol (IP) address, browser types, date and time of access, location of access. This information is used to monitor and secure transactions;
When you take our courses, we also obtain information through the surveys, program evaluations, learning check, and pre-tests and post-tests. The program evaluation, learning checks and pre- and post-tests are provided as per Professional Regulation Commission and the PRC Continuing Professional Development Council requirements. Surveys are conducted to evaluate customer experience and help us improve our services;
Our payment channels (i.e. DragonPay and PayPal) may collect information related to your payment transactions which may include, but is not limited to credit card information, bank account information, billing address, name, contact information, and e-mail. These information are not accessible or available to us and are solely stored and managed by the payment channels.
SECTION 2: PURPOSE OF PERSONAL DATA COLLECTION
SmarterOne PH collects your information and personal data for the following purpose:
1. Personal information collected during registration, enrollment, and transactions that includes those stated in clause 1.1. of the preceding section are used for customer management, account management, billing, technical and customer support, e-commerce and related services, transactions between SmarterOne PH and the customer, collection of payment, and assisting law enforcement efforts on collecting debts and bills;
- Professional Information described in clause 1.1.8 of the preceding section is used to comply with the monitoring and reportorial requirements of the Professional Regulation Commission and the PRC Continuing Professional Development Councils.;
- To communicate, manage, promote, and advertise SmarterOne PH courses, offers, and promotions;
- To personalize and improve your visit and access to our website and platforms;
- To meet requirements imposed by laws or other regulatory bodies; and,
- For internal research to improve over-all customer experience.
SECTION 3: USERS BASED OUTSIDE THE PHILIPPINES
By using our websites, you agree that we may use and collect data as stipulated in this Policy and our Terms and Conditions, and that we may store the said information on servers in the Philippines.
Use of our websites also constitute your agreement to be bound by this Policy and by the Data Privacy Laws of the Philippines.
SECTION 4: DISCLOSURE OF INFORMATION AND PERSONAL DATA
SmarterOne PH does not disclose information and personal data to third parties, unless we have acquired your affirmative consent;
Professional Information is transmitted to the Professional Regulation Commission and included in the reportorial requirements set by the said Commission;
Information and Personal data obtained will be kept confidential, subject to provisions of applicable laws.
SECTION 5: STORAGE, DELETION, AND DISPOSAL OF INFORMATION
SmarterOne PH stores your personal data and information within its servers, databases, and storage in relation to the purposes stated in this Policy;
SmarterOne deletes information related to billing once the customer completes their on-line course. We delete other personal and professional information on our on-line servers and databases one calendar year after the said information have been submitted to the Professional Regulation, when applicable, for reportorial and monitoring purposes. We may store information longer if we deem necessary and as permitted by Law;
Customers may request for data deletion at any time, provided their information is not required for compliance with regulatory bodies. Data Deletion requests may be done through https://smarterone.ph/data-deletion/. After the data is deleted, SmarterOne PH may not be able to fulfill transactions, process registrations and enrollments, and other purposes for which the data is used;
Physical documents containing personal data are stored in secured locations accessible only to SmarterOne authorized personnel.
SECTION 6: SECURITY OF INFORMATION AND PERSONAL DATA
SmarterOne PH makes all reasonable arrangements to ensure that personal data and information that we collect and stored are protected against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
Our websites and servers use third-party security software, programs, and/or services to help secure the websites. Unfortunately, transmission of information via the internet is not completely secure. We do our best to protect your data, but we cannot guarantee the security of the data you transmit to our site. Any transmission is at your own risk.
The customer takes personal responsibility for information transmitted to our websites and through e-mail. SmarterOne PH is not responsible for security of the user’s own browser, internet connection, or device.
SmarterOne PH shall not be liable for information collected, stored, and disposed by our payment gateways (i.e. DragonPay and PayPal). DragonPay PH and PayPal both have their respective Privacy Policies and those shall apply for the data and information they collect and manage;
SmarterOne PH shall also not be liable for the handling and storage of information submitted to, or collected and stored by regulatory bodies.
SECTION 8: NOTIFICATION OF CHANGES
For concerns, please contact: